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Metrofuser Develops ReturnWatch Program To Help Companies Manage Advance Exchange Core Returns

Updated: May 6

April 14th, 2021– Elizabeth, NJ – Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the development of its ReturnWatch program for users of the Advance Exchange parts. Simplify The Core Return Process ReturnWatch will deliver timely information and notifications to the right people allowing organizations to manage returns easily through better decision making. In addition the program can help reduce shipping costs by providing intelligence for optimizing parts returns.

"ReturnWatch will allow organizations that had trouble managing core returns in the past to take advantage of the many benefits of the advanced exchange parts logistics model," said Will DeMuth, Chief Operating Officer
Metrofuser Develops ReturnWatch Program To Help Companies Manage Advance Exchange Core Returns
Metrofuser Develops ReturnWatch Program To Help Companies Manage Advance Exchange Core Returns

Advance Exchange Advance exchange allows organizations to buy new and remanufactured parts at a 10%-20% discount as long as they promise to return the used parts that they are removing from the device within 30 days. The advantages of the advanced exchange service parts logistics model are numerous and include:

  • Remanufacturing contributes toward companies environmental initiatives

  • Reduced service parts costs by 20-50%

  • Improved parts availability

  • Improved margins

Core Return Management Is Critical To Making It Work The advantages of buying parts on exchange can be overshadowed quickly by the complexity of managing the return process. While Advance Exchanged offers companies many advantages the benefits can vanish quickly if the returns are not handled timely.


The ReturnWatch program will be enabled for all Metrofuser customers. To learn how this program can benefit your organization contact Will DeMuth 908-245-2100 Ext 107.

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About Metrofuser Printer Service Advisors

Metrofuser is a leading global innovator, manufacturer, and marketer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include remanufactured laser printer parts, remanufactured printers and service training for HP, Lexmark and Canon brands. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest-growing companies five consecutive years. For more information, visit http://www.metrofuser.com.