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Imaging Supplies and Consumable Parts Case Study - Office Supplies Distributor

  • Nov 2, 2021
  • 2 min read

This month we highlight a study from one of our customers. It's a one minute read and an overview of how we helped this $200 million office supplies reseller achieve their growth goals in the corporate, government and educational markets.

Imaging Supplies and Consumable Parts  Case Study - Office Supplies Distributor
Imaging Supplies and Consumable Parts Case Study - Office Supplies Distributor

Case Study:

$200 million office supplies reseller for business, government and education.


Project Type: Expansion and optimization of current product line.


Project Opportunity:

$100,000 USD / Year.


Value Added Services:

Implemented revenue generating rebate and core collection program.


Metrofuser developed technical and sales training for the dealers sales team. Topics included the function of each product, quality features that are designed and manufactured into each part.

Provided reseller branded, one on one phone based technical support with their customers to improve satisfaction service outcome.

Provided product lifecycle management and Market Planning & Analysis to ensure correct product offering and maximizes revenue and profit opportunities.


Delivered actionable intelligence by analyzing failure rates, toner to fuser sales ratios, printers in operation, environmental factors, and other data points to bring exacting market intelligence.


Provided a dedicated category team of veteran industry insiders with over 30 years of experience in HP service parts Sales, Internet Marketing and Industry Research.


For more information contact Will DeMuth 908-245-2100 Ext 107


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About Metrofuser NVRAM Reset Advisors

Metrofuser is a leading global innovator, manufacturer, and marketer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include remanufactured laser printer parts, remanufactured printers and service training for HP, Lexmark and Canon brands. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest-growing companies five consecutive years. For more information, visit http://www.metrofuser.com.

 
 
About the Author: Will DeMuth Chief Operating Officer

About the Author: Will DeMuth, Chief Operating Officer

Recognized as a "Difference Maker" by ENX Magazine, Will DeMuth brings over two decades of operational expertise to the imaging and printer parts industry. Will currently serves as the Chief Operating Officer at Metrofuser, where he directs Remanufacturing, Returns Management, and Reverse Logistics Operations. Will’s deep industry knowledge stems from his start as a Product Manager at Depot International in 1999, leading up to the launch of Metrofuser in 2003. In his spare time, he dedicates his expertise to the Rutgers School of Engineering and volunteers with the Center for Violence Prevention and Self Defense.

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