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Metrofuer's Next Generation Smartphone App TekSuite Moves To Web To Add More Features.

Updated: Mar 12, 2019

ELIZABETH, N.J. – March 10th – Metrofuser a U.S.-based technology solutions company has announced it has upgraded its technical support Smartphone tool TekSuite.

The first of its kind smart phone app was launched in 2014 for Apple and Google and quickly attracted over 5000 users in 109 counties. " The next generation TekSuite will not require any download from an app store. It runs, self-contained, right in a web browser. The switch to the web platform has enabled us to add more functionality and features." said Will DeMuth Co-President.


TekSuite Is More Efficient And Economical

TekSuite is more efficient than native apps. TekSuite works on-demand and is always accessible, without taking up a smartphone’s valuable memory or data. However, this doesn’t mean users need to sacrifice the convenience of a native app. They are still able to save the TekSuite to their home screen -- it’s in-stallable without the hassle of a real download. TekSuite uses NO data storage on your device, no lengthy download period, annoying updates and no installation.

TekSuite was built for professional printer service technicians that repair HP and Lexmark laser printers. Simple how to, step by step instructions built by industry veterans contain valuable information for Printer Technical Support.

  • Our printer error codes index that helps technicians troubleshoot issues.

  • Fuser ID photos which help service organizations identify expensive cores.

  • Maintenance kit instructions with reset steps which help enable printer technicians to navigate through the complex printer control panels.

  • Click to call for fast one on one help.

  • HP LaserJet print defect chart that helps identify problems visually and makes multiple suggestions on courses of action.

  • Laser Printer Toner and printer fuser defect rulers.

New Features to The TekSuite Platform

  • HP printer parts online catalog.

  • Printer service instructional videos.

  • PIN codes for HP LaserJet service menus .

  • Service management articles.

  • Printer text messages and solutions.

  • HP printer troubleshooting knowledge base.

  • More

Click on the following link to begin using TekSuite.


Other Helpful Resources

Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits and other hp printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. 

 
 
About the Author: Will DeMuth Chief Operating Officer

About the Author: Will DeMuth, Chief Operating Officer

Recognized as a "Difference Maker" by ENX Magazine, Will DeMuth brings over two decades of operational expertise to the imaging and printer parts industry. Will currently serves as the Chief Operating Officer at Metrofuser, where he directs Remanufacturing, Returns Management, and Reverse Logistics Operations. Will’s deep industry knowledge stems from his start as a Product Manager at Depot International in 1999, leading up to the launch of Metrofuser in 2003. In his spare time, he dedicates his expertise to the Rutgers School of Engineering and volunteers with the Center for Violence Prevention and Self Defense.

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