top of page

HP Printer Parts Technical Support Blog

Scroll down to view articles and results.

Help support Metrofuser so we can continue helping you.

How To Add The Printer Support Tool, TekSuite to the Home Screen on Your Smartphone in 3 Steps.

Updated: Mar 4, 2019

Android Launch Chrome for Android and open Metrofuser printer support tool TekSuite. Tap the menu button and tap Add to homescreen. Enter the TekSuite as the name for the shortcut and then Chrome will add it to your home screen.

The icon will appear on your home screen like any other app shortcut or widget, so you can drag it around and put it wherever you like. Chrome for Android loads the website as a “web app” when you tap the icon, so it will get its own entry in the app switcher and won’t have any browser interface getting in the way.


Other popular Android browsers also offer this feature. For example, Firefox for Android can do this if you tap the menu button, tap the Page option, and tap Add to Home Screen.

iPhone, iPad, & iPod Touch Launch the Safari browser and navigate to the TekSuite. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. It’s on the bar at the top of the screen on an iPad, and on the bar at the bottom of the screen on an iPhone or iPod Touch. Tap the Add to Home Screen icon in the Share menu.

You’ll be prompted to name the shortcut before tapping the Add button. The shortcut can be dragged around and placed anywhere, including in app folders — just like a normal app icon. (To create app folders on iOS, touch-and-drag an app’s icon onto another app’s icon and hold it there for a moment.) When you tap the icon, it will load the website in a normal tab inside the Safari browser app.

Other browsers, like Chrome for iOS, don’t offer this feature. Due the limitations in Apple’s iOS, only Apple’s own Safari browser is allowed to do this.

Windows 8, 8.1, RT Windows 8, 8.1, and RT devices also offer a way to pin TekSuite to your Start screen. This is obviously most useful on tablets, not on desktop PCs where you don’t want to see the Start screen. On the Windows desktop, you can pin TekSuite's shortcut to your taskbar for easier access.

First, open the modern Internet Explorer browser — that’s what you’re probably using on a tablet, anyway, as it offers the most touch-optimized experience. Navigate to TekSuite, pull up the app bar — for example, by right-clicking or swiping up from the bottom of your screen — and tap the star icon. Tap the pin icon, enter TekSuite for the shortcut, and click Pin to Start. The website will appear as a tile on your Start screen.

Windows Phone The process is similar on Windows Phone. First, open TekSuite. Tap the More (…) button and tap Pin to Start in the menu that appears. Windows Phone 8.1 supports live tile updates from websites that have configured the feature, just as Windows 8 does.

If you have another type of smartphone or tablet, it probably has this feature. Just open the browser and look in its menu for an option something along the lines of “Add to home screen” or “Pin to home screen.”

Other Helpful Resources


Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits and other hp printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. 

bottom of page