Updated: Jun 15, 2020
Question: How come we are still getting a paper jams even after we replaced the M351, M451, M375, M475 and M476 printer fuser.
Before installing this fuser, closely compare it to the fuser you are replacing.
Duplex models of the LaserJet M351, M451, M375, M475 and M476 fuser have a duplex drive gear that must be removed from the old fuser and installed onto the new/replacement fuser. Failure to do this will result in paper jams.
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers, and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits, and other hp printer replacement parts. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest-growing companies five consecutive years.