Updated: 5 days ago
Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has launched a online Service Pro Challenge & Assessment Certification program.
See Where You Rank
This free program allows service people to see how they compare with other HP printer technicians worldwide. In addition some companies are using the program to test printer technician job applicants and new hires. The test results are shared on a public leaderboard using first name last initial only.
Earn and Share HP Printer Service Certification Credentials
Sharable digital certificates will be awarded to users that receive 70% or better grades. These verifiable credentials can be shared on platforms such as Linkedin, Indeed, Field Nation, Guru, Workmarket, Upwork, Bark, Fiverr and more.
Questions were curated from the Metrofuser's 19-year history of providing HP printer service training and 60,000 technical support calls. The questions were further vetted by industry printer service veterans,. The Printer Service Pro Challenge tests skills in the following areas;
Error Code Familiarity
Image Defect Troubleshooting
Paper Jam Diagnostic Abilities
Printer Network Knowledge
Color Printer Understanding
Firmware Problem-Solving
Print Driver Fundamentals
HP Printer Service Certification Worldwide Leaderboard
Average Time 9.2 m Average Score 73%
Ranking of some of the top-scoring HP laser printer technicians in the world.
100% Allen G, USA
100% Joe B, USA
96% Duvalier M
96% Mohammad M
96% Thomas C, USA
96% Brian S, USA
92% Vinod V, N/A
88% Fahad Tahmid, Bangladesh
88% Anne S, USA
88% Jon-Paul A, USA
88% Martin C, UK
88% Federico V. R, United Arab Emirates
88% Sotha S, USA
88% James D, USA
85% Bradley B, USA
85% Klement Chia, Brunei
85% Chris W, USA
85% Armi L, Albania
81% Kabi Lodwick R
81% Jeff W, USA
81% Richard W, USA
81% Carlos M, USA
77% Dan H, USA
77% Enock Z, USA
77% Ben M, G USA