Updated: Jun 25, 2020
Today we will be reviewing the removal and installation process for the HP P4014 P4015 P4515 Fuser replacement instructions part number CB388A, CB388-67901 CB506-67901 RM1-4554
DO NOT INSTALL OR REMOVE FUSER BEFORE TURNING POWER OFF.
Failure to power down before installing or removing fuser will void warranty
Your HP P4014 P4015 P4515 fuser has been built to the highest quality standards.
If you are experiencing problems with this fuser (jams, noises, poor print quality,
etc.), please observe the following:
If the fusers sleeve does not spin when you manually turn the gear, please do not
assume that the fuser will not run in the printer. At room temperature, the grease
applied inside the sleeve thickens and may actually prevent the sleeve from
spinning. When the fuser is installed and run in the printer, the grease will heat up
and attain proper viscosity.
1 Fuser Unit CB506-67901 / RM1-4554
2 Pickup Roller RM1-0036
4 Feed/Separation Rollers RM1-0037
1 Transfer Roller CB506-67903
Start by making sure the printer is off for at least 15 minutes and unplugged. Approach the printer from the front and open the tray door.
The Fuser and maintenance kit has 220,000 page yield
This fuser and kit is available at in an number of different options at Metrofuser
Fits these models:
HP LaserJet P4014
HP LaserJet P4014dn
HP LaserJet P4014n
HP LaserJet P4015dn
HP LaserJet P4015n
HP LaserJet P4015tn
HP LaserJet P4015x
HP LaserJet P4515n
HP LaserJet P4515tn
HP LaserJet P4515x
HP LaserJet P4515xm
If you continue to experience paper jams after replacing the fuser, replace the
feed/separation separation rollers (one in the paper tray and two in the bottom of
the printer) and three MP tray rollers. Ensure that the paper you are printing on is
within the specifications allowed by HP. For tray one/MP tray, the paper must be
between 16lb and 54lb. For trays two to six, the paper must be between 16lb and
Service Note for HP LaserJet P4014 P4015 P4515 Fuser Assembly Replacement
If your printer’s motors and fans run continually without printing any pages, and
with “PROCESSING JOB” displayed on the control panel, along with a possible
“41.08 ERROR”, the printer’s firmware may need to be upgraded. Firmware
versions lower than 04.060.7 will exhibit this problem and can be resolved by
visiting http://www8.hp.com/us/en/support-drivers.html and downloading and
installing the current firmware revision. See Instructions on opposite side.
Other Symptoms Of Outdated Firmware
Jamming without cause
# 49.xx errors
Printer stays in "Processing Job" and is slow to print or never actually prints
Poor fusing/ poor images quality
Be certain that both sides of the fuser are firmly locked into the printer. Listen for
the two locks to snap in when you install it. If the fuser is not secured, the printer
may display a “50.3 FUSER ERROR” message or you may hear a grinding noise. In
either of these cases, remove the fuser and reinstall it making sure that both sides
are locked in place.
HP LaserJet P4014 P4015 P4515 printer maintenance count reset instructions
Resetting the maintenance count.
After installing a maintenance kit, you should reset the printer's "Maintenance Count".
There are two ways to do this, depending on your firmware revision.
1. Turn the printer off. 2. Turn the printer on. 3. Press and hold down the OK button while the memory is counting. The memory starts counting at 000MB immediately after you turn the power on. 4. Continue to hold down the OK button until all three LEDs are illuminated. 5. Release the OK button. 6. Press the up arrow (Navigation) button until the message New Maintenance Kit appears on the control panel display. If New Maintenance Kit is not an option then you have an old firmware version (see below). 7. Press the OK button once. Your maintenance count is reset.
Some of the older firmware versions did not have the "New Maintenance Kit" option mentioned in the above procedure. In this case you can either update the printer's firmware to ad this feature or manually reset the maintenance count in the service menu as described below.
Enter the Service Menu -- Press the MENU button, and scroll through the list of menus until you see "SERVICE". Press OK.
Before you can enter the Service Menu, you will see a blank line on the screen where you are supposed to enter an access code:
On a LaserJet P4014, the access code is 05401408
On a LaserJet P4015, the access code is 05401508
On a LaserJet P4515, the access code is 05451508
Enter the code and press OK.
You will now be allowed into the Service Menu. Scroll through the list of options until you see, "Maintenance Count." Press OK. Change the current maintenance count to "0" by pressing the number "0", and then pressing OK. To confirm this, you can print an Information page.
Other Helpful Resources
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits and other hp printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.