Classes begin Aug 11th 2008
 in Metrofuser's Santa Ana Training Center

Who Should Attend?

• Entry-level technicians

• Seasoned technicians

• Help desk personnel

• Government technicians

• Repair/call center personnel

• Hardware technicians

• Copier technicians

• Sales/Customer service personnel

Meet The Instructor/Author

David Burchell holds SMP, ISP, CIS Master Technician certifications and is the Director Of Support & Training for Metrofuser. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.

• Contact Me Now About Training

• Brochure 305k .pdf

• Top Reasons to Choose ServicePlus

Training Locations

• Santa Ana, California

• Roselle, New Jersey

• On-site

Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to build everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
 
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of only suites of courses covering the management side of the field service industry.  This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.

How ServicePlus is Different

Metrofuser's ServicePlus training program contains the only courses in the industry that integrate both the proven technology, innovation and expertise born from a world-class printer parts remanufacturer and the acquired industry knowledge and support experience of a proven printer repair industry veteran.
 
Do you want your personalized training to reach beyond the limited perceptions of "common failures" found in other training courses? Previous training developed by parts companies in virtual labs is incomplete and leaves printer technicians helpless to deal with problems in real world scenarios while standing in front of customers.
 

Get Certified

Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course however only by passing the test you will be awarded a certification. Our Certifications include; Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS)