HP M527dn Error 49.2f.d8

Question My customer has this error consistently and when it happens the printer reboots. They lose the print job and must start over as a result. So far, I have followed your document on how to proceed with 49 errors. I replaced the eMMC card and updated the firmware. The problem remains and when I input the error code at the HP support site, they include the comment:

“Native video pipeline error in managed RC” I have never seen this error and if you have can you explain it to me and give me the definition what RC means.

I know that the video