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HP LaserJet Error Text Messages N-Z

HP printer display message- What it means and What to do


OFFLINE


The printer is offline Press GO or READY or ONLINE to place the printer online.


OUTPUT BIN FULL alternates with CLEAR PAPER FROM [BINNAME]


The output bin is full and needs to be emptied. Remove the sheets from the output bin.  Also, the output sensor could be out of alignment, or the photo sensor for the output bin could be bad.


PAPER WRAPPED AROUND FUSER


Print media is wrapped around the fuser. 1. Turn the printer off to keep the media from wrapping more firmly around the fuser. 2. Open the top cover and remove the toner cartridge. 3. Remove all the visible media. 4. Leave the printer turned off and remove the fuser to remove any remaining print media.


PERFORM PRINTER MAINTENANCE


To ensure optimum print quality, the printer prompts the customer to have routine maintenance installed. Install the printer maintenance kit. You must reset the maintenance page count after performing printer maintenance. Note The printer maintenance kit is a consumable item and is not covered under warranty


PROCESSING CLEANING PAGE


The printer is conducting the manual cleaning-page process.Wait for the job to finish. This can take up to 2.5 minutes.


PROCESSING JOB

The printer is processing a job. Wait for the job to finish. This can take several minutes for a complex print job. If the printer "hangs up" on processing a job then it could be a bad formatter board.


RAM DISK DEVICE FAILURE


The RAM disk had a critical or fatal failure.1. Reseat the RAM disk. 2. Replace the RAM disk.


RAM DISK FILE OPERATION FAILED


The requested operation could not be performed (for example, attempting to download a file to a nonexistent directory).1. Check the filename and directory name. 2. Reseat the RAM disk. 3. Retry the operation.


RAM DISK FILE SYSTEM IS FULL


The RAM disk file system is full.1. Delete unnecessary files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP Resource Manager or another software utility. See the software online help for more information.) 2. If the message persists, increase the size of the RAM disk. Change the RAM disk size from the configuration menu on the printer control panel. HP Resource Manager can also be used to increase or decrease the RAM disk size.


SHORTAGE PAGE SIMPLIFIED


The printer had to compress the job to fit it in available memory. Some data loss might have occurred.1. Press GO to continue. (The print quality of these pages might not be acceptable.) Add more memory to the printer or to simplify the print job


RAM DISK IS WRITE PROTECTED


RAM disk is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin.


TONER LOW


The message first appears when about 15 percent of the toner is remaining in the printer toner cartridge (about 1,500 pages remaining for the 10,000-page cartridge and about 900 pages remaining for the 6,000- page cartridge at five percent coverage). Depending on how the printer has been configured in the configuration menu, it will either continue to print or stop.If the printer has stopped, you can resume printing by pressing GO for each job.  The high voltage power supply could also cause this error.


TONER OUT


The printer toner cartridge has run out of toner. Depending on how the printer has been configured, it will either continue to print or stop. Due to the resolution of the toner level sensor, it is possible that a small amount of toner (less than one percent) might still be present in the cartridge.If the printer has stopped, you can resume printing by pressing GO for each job. Replace toner cartridge. The high voltage power supply could also cause this error.


TRAY [X] EMPTY [TYPE] [SIZE]


The specified tray is empty, but the current job does not need this tray in order to print correctly. If this message appears and the tray contains print media, a sensor could be damaged.1. Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message