top of page

HP Printer Parts Technical Support Blog

Scroll down to view articles and results.

Help support Metrofuser so we can continue helping you.

59.F0 error ITB Contact Alienation error HP LaserJet Color CP3525DN CP3525DN CM3530 CM3530FS

How to solve the 59.F0 Error On the HP LaserJet Color CP3525DN CP3525DN CM3530 CM3530FS Printers


Note: While reseating the fuser and transfer belt have shown positive results replacing the fuser and transfer belt almost always delays the inevitable fuser drive assembly replacement.


Replace the CP3525DN CP3525DN CM3530 CM3530FS fuser drive assembly. The Fuser Drive Assembly mechanism which can fail, turns a flag on your transfer belt assembly.


You can test the CP3525DN CP3525DN CM3530 CM3530FS Fuser Drive Assembly, see our instructions below. Usually if the Drive Assembly is damaged that gear will "skip" or even not spin at all.  If you are hearing a "clicking" noise as this test runs, it is likely that this Fuser Drive Assembly is damaged and needs replacing.   


Follow the instructions below to Perform an "ITB Contact Alienation" test:

  1. Open the right side door and remove the transfer belt assembly.

  2. Open the toner access door, and remove the Cyan cartridge.

  3. Refer to the picture which is below, insert a flat head screwdriver into the little slot on the front, keep that screwdriver inserted while you run the test.  The screwdriver is pressing on a lever inside the opening which simulates the toner access door is closed.

  4. Press the Menu button and use the Down Arrow to find DIAGNOSTICS.  Press OK.

  5. Press the Down arrow until you find COMPONENT TEST, press OK.

  6. Press the Down arrow until you highlight ITB CONTACT / ALIENATION, and press OK.  When you press OK, you should start watching the little white gear pointed to in the attached picture.  You may need a flashlight to see clearly.  During this test that little gear is supposed to spin, and our guess is, the gear isn't spinning or if it does spin, it skips. If you hear a clicking noise during operation, that is also a sign the CP3525DN CP3525DN CM3530 CM3530FS Fuser Drive Assembly is damaged.

 There are 2 versions of the fuser drive assembly, if you have a duplexing printer (CP3525DN , CP3525X , CM3530 , CM3530FS) you need the duplexing fuser drive assembly, if you have a simplex machine (CP3525N) you will need the simplex drive assembly. Visit link below

Next, Reseat the transfer belt assembly a couple times, also try reseating the toner and the fuser assembly. This solves most 59.F0 errors.


Other Helpful Resources


Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits and other hp printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. 

bottom of page