Summary

Please join us for this complimentary, half-hour webinar as Mark Makuch, Metrofuser’s Director of Operations, covers the following topics:

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Solving Zombie Printer Firmware Problems

HP Laser Printer Firmware Updating and Troubleshooting. 

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Improve Your Firmware Skills, Increase Printer Up Time, and Boost Your Bottom Line

With almost twenty percent of tech support calls being firmware related it stands to reason that it is the largest "first call" addressable issue. We demystify firmware and help printer technicians provided a better experience. We walk you through the 3 most popular types of printer firmware updates, discuss firmware troubleshooting, and review best practices.

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Feel free to forward this invitation to coworkers or industry professionals. 

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Agenda

Time                      Topic               Presenter

5   mins     Welcome                 Will DeMuth

10 mins     Overview                 Mark Makuch

15 mins     Demo 1                    Mark Makuch

20 mins     Demo 2                    Mark Makuch

25 mins     Demo 3                    Mark Makuch

30 mins     Q&A  Wrap Up         Will DeMuth

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