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Product and Service Reviews
12/15/20 Printer Service Dealer- We received the first fuser and installed it with no issues! It does not suffer from the fusing issue we have been seeing with the new OEM units which is fantastic! So we are off to a great start. Your level of service has been amazing and we are so glad to see this with a company in our industry as it is really getting rare these days. We have high hopes that these fusers will perform well their whole estimated life!
6/7/20 Printer Service & Repair Company, Service Manager, Your parts that I got from you guys, work the best. Thank you so much!!!
2/15/20 Printer Maintenance Company- Service Manager, Excellent customer service and fast shipping. Great company to work with. Highly Recommend!! A +++++
2/1/20 Printer Maintenance Company- Printer Parts Manager, We are a printer sales company and have been doing business with Metro Fuser for many years. Always prompt responses and great services, I highly recommend them.
3/1/20 Printer Maintenance Company- Service Manager, Friendly, and great customer service
1/1/20 Printer Maintenance Company- Service Manager Pennsylvania I have used your competitors in Georgia and Wisconsin and so far you are the best! You keep making me look good.
12/19 Printer Service Company- Service Manager California - What's this item I just started working with Metrofuser about a month ago and I have to tell you I have not had one bad fuser from them. In the past with my other vendors, I would get at least 5 to 6 bad fusers shipped to me. My tech would go out to the customer's site to fix their printer and find out that the fuser we got was DOA. Now that I have found Metrofuser I will never go back to those other vendors. Thank you so much for calling me Ken Lang you saved us. :)
11/3/19 Printer Parts Competitor, I know you guys do a lot! I have lots of customers that will only buy certain stuff from yall
10/3/19 Printer Service & Repair Company, Service Manager New YorkTry Metrofuser. I had better luck with them. They use Anti-tear Films in their LJ 4200 Fusers, They will go to bat for you since they are a smaller and customer-focused company.
6/17/19 Printer Parts Reseller- Owner California A business associate came in today looking for some parts. I mentioned you guys and showed him one of your fusers and he was impressed by the rebuild job.
5 /22/19 Laser Printer Service Company, Owner New Jersey- I just want to let you know that my rep has been instrumental in my being able (attempting anyway) to keep up lately. He understands my situation and has worked hard to get me what I need when I need it and I thank you all for that. He seems like a co-worker to me