Updated: Dec 18, 2018
Many people mistakenly believe that they must use manufacturer-approved printer parts so as not to void their warranty. The printer manufacturers might want you to believe this but nothing is further from the truth. Non-OEM, printer replacement parts will not void your new printer’s warranty.
Non-original equipment manufacturer printer parts save your company money and are available for a variety of laser printers, including HP, Lexmark, Samsung, Brother and other brands. Using non-OEM printer parts will not void your laser printer’s warranty.
In fact many OEM printer manufactures get printer parts from Metrofuser to repair new printers under warranty.
Magnuson-Moss Warranty Improvement Act
The Magnuson-Moss Warranty Improvement Act of 1975 states that it is illegal for a manufacturer to prevent you from using a non-OEM direct part or component within your laser printer. You can install and use any compatible non-OEM part, including store brand, ETN, and remanufactured. You can also use compatible printer parts from online outlets and online auction outlets without your printer’s warranty being deemed void.
Laser printer manufacturers, as well as other printer type manufacturers, recommend you use their parts, but it is only a recommendation. Non-OEM printer parts are usually equal to or higher in quality than OEM parts. Non-OEM printer parts also carry warranties, and you can return the printer parts to the store, outlet or service you purchased the printer parts from if a problem occurs.
When purchasing non-OEM parts, make sure the printer parts are for your laser printer. Read the part’s technical specifications to check that the printer part is compatible with your printer’s brand and model number. Using the wrong part can result in the part not working or not working properly. Incorrect printer parts can also damage your laser printer’s internal components. Also, take note of the non-OEM part seller’s return policy and if the company charges for returning a faulty part or one which you ordered incorrectly.
Other Helpful Resources
Next time you need routine printer maintenance or repair parts, feel free to shop around. You can use the parts the dealer sells if you want to, but you’re free to go with the less expensive stuff from the parts distributors as well.
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include HP printer parts, printers and printer repair training. Parts include HP printer parts such as printer fusers, printer maintenance kits and other printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.