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Newsroom >   Metrofuser Launches ResetCodes.com PDA Reference Tool

Metrofuser Launches ResetCodes.com PDA Reference Tool
Printer Service Technical Support for Partners can be Accessed from the Technician's PDA or Laptop


Roselle NJ – August 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the release of support resource ResetCodes.com .

Optimized for and delivered in a format designed for your PDA in lighting fast text format, this time saving reference tool contains maintenance information that will enable technicians to quickly move through the printer service menus. ResetCodes.com will help technicians to navigate through the often complex control panel menus in popular HP and Lexmark printers.

“Technicians can reference important instructions quickly and discreetly on their PDA with out having to refer to a cumbersome technical manual” said Will DeMuth, Chief Operating Officer, “ResetCodes.com is just one of the support tools that we are currently working on to help the printer service technician make their job easier so they can service customers better.”

Metrofuser anticipates that the evolution of ResetCodes.com will be a collaborative effort. "We are encouraging both our customers and any other interested members of the printer service community to be an active part in growing this site," added Dennis Fotopolous, Metrofuser's Director of Strategic Business Development. "We think we have a fairly comprehensive listing of the more popular models of printers, but we welcome communication and input regarding current and future releases."

YourCompanyName.resetcodes.com
As a premium offering, resellers and service companies can communicate technical knowledge to their technicians or to their customers under a branded version of ResetCodes.com. The customized interface option can be retooled to contain technical topics utilized most by partners and their technicians in addition to custom data elements that Metrofuser can create for them.

Topics from the basic to advanced include:

* Maintenance Kit Installation Instructions
* HP Monochrome LaserJet JetDirect Card Configuration Instructions
* HP Multi-Function LaserJet Maintenance Code Reset Instructions
* Lexmark Laser Printer Maintenance Code Reset Instructions
* HP LaserJet JetDirect Card Configuration Instructions
* HP LaserJet Maintenance Code Reset Instructions
* HP Color LaserJet Maintenance Code Reset Instructions

Soon to be released next generation will include

* NVRAM
* Pin Resets
* Pronotes
* Error Codes

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1
 

Metrofuser LLC
Public Relations
908-245-2100
KEYWORD: NEW JERSEY
INDUSTRY KEYWORD: COMPUTER HARDWARE MAINTENANCE, PRINTER PARTS, PRINTER REPAIR

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