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Metrofuser
Enters its 5th Year
From a basement to
“better than OEM,” Metrofuser’s growth continues
September, 2007,
marked the onset of Metrofuser's 5th year. Metrofuser, a
printer parts remanufacturing company that got its start refurbishing HP
LaserJet printer fusers in a co-founder's basement, has grown into a
multi-million dollar national corporation that has built its reputation
on pioneering “better-than-OEM” remanufactured printer parts.
“I admit, even from
those humble beginnings, I have said that our mission isn’t to be the
biggest – just the best at serving our customers and employees,” said
Will DeMuth, Vice President of Marketing and Logistics, “As we enter our
5th year, and I take a moment to reflect on how far we have come, I
truly believe that we have accomplished being the best at serving our
customers, and it is only because of our dedicated and talented team
here at Metrofuser.”
From out of the
basement came a company that got a shot in the arm when they moved to
its current facility in Roselle, New Jersey in March of 2004.
Since then, Metrofuser
has developed solutions for some of the most frustrating issues that
printer service companies have had to experience, namely, in September,
2005, when Metrofuser developed a fix for the defective HP 4200 fuser
sleeve. Under the guidance of Mark Makuch, a charter associate and
Operations Manager for Metrofuser, the Metrofuser technical research and
development team devised a proprietary repair that solved the problem,
thus increasing Metrofuser's credibility and reputation within the
marketplace.
Drawing from
increasing revenues, Metrofuser continued to invest in its Research and
Development efforts to expand its line of remanufactured printer parts.
In October, 2006 the company devised repair and replacement parts
solutions for Lexmark printers, thus beginning the effort to ensure its
scalability across a very competitive market environment. “I believe
that our entry into the Lexmark repair market has provided our customers
with the answer they have been looking for,” stated Ken Lang, Director
of Sales, “a single, reliable repair depot for ALL of their laser
printer needs – not just for HP.”
With national sales
and product inventory on the rise, Metrofuser opened a West-Coast
printer parts distribution center in Orange County, CA to significantly
reduce shipping costs and times for their growing customer base in the
Western and Midwestern United States.
“One of
our goals this past year was to provide balance across both coasts – to
provide our Western U.S. customers with the same fast and reliable
service that we have provided our Eastern U.S. customers since the
company opened its doors,” added Eric Katz, Chief Financial Officer, “we
continue to grow and now we are preparing to move our corporate
headquarters to a larger facility.”
The
immediate future brings big plans for the growing company, including
expanding the production, engineering and distribution facilities in
Roselle by moving to a larger facility, exploring strategic partnerships
and acquisitions, and launching incentive programs for employees and
partners, not to mention continuing new product developments.
Can
Metrofuser maintain the momentum? DeMuth says yes, “I have no doubt that
we can maintain our status as a world-class logistics and repair
center,” he adds, “better than OEM (printer parts) – that's our goal,
and the fact that we have been achieving that goal for the better part
of 5 years is truly a testament to the commitment of all of the people
that work here.”
About
Metrofuser
Metrofuser remanufactures and distributes laser printer parts. The
company offers a broad array of laser printer products to its channel
partners from its Eastern and Western distribution hubs including
fusers, maintenance kits, boards, and paper handling assemblies.
Metrofuser’s products and services are available only through its
channel distribution partners. For more information, visit
http://www.metrofuser.com, or call 888-Fusers-1 Ext 107.
Metrofuser LLC
Public Relations
908-245-2100
KEYWORD: NEW JERSEY
INDUSTRY KEYWORD: COMPUTER HARDWARE MAINTENANCE, PRINTER PARTS, PRINTER
REPAIR, PRINTER SERVICE |
