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Toner Cartridge Remanufacture
Owner
Rhode Island
Performance remanufactured products:
Far Above Expectations
Responsiveness:
Far Above Expectations
Availability:
Far Above Expectations
Hold times:
Far Above Expectations
Would you do business in the future:
Yes Absolutely
Quality packaging products:
Far Above Expectations
Our Pricing:
Far Above Expectations
What was your experience with Metrofuser. How can we improve our
service to you? SERVICE IS VERY GOOD COULDN'T ASK FOR BETTER
Office Equipment Provider
Owner
Illinois
Performance remanufactured products:
Exceeds Expectations
Responsiveness:
Exceeds Expectations
Availability:
Meets Expectations
Hold times:
Meets Expectations
Would you do business in the future:
Yes Likely
Quality packaging products:
Meets Expectations
Our Pricing:
Meets Expectations
What was your experience with Metrofuser. How can we improve our
service to you? I have used your competitors in Georgia and
Wisconsin and so far you are the best! You keep making me look good.
I just want to let you know that my
rep Dennis has been instrumental in my being able (attempting
anyway) to keep up lately. He understands my situation and has
worked hard to get me what I need when I need it and I thank you all
for that. He seems like a co-worker to me
Toner Cartridge Remanufacture
Service Manager
Rhode Island
I just wanted to tell you that so
far my experience with Metrofuser has been excellent. David in
California found one of my power screwdrivers that got misplaced a
few months ago in one of the cores that I turned in. He followed up
on it and shipped it to me the same day.
A business associate came in today looking for some parts. I
mentioned you guys and showed him one of your fusers and he was
impressed by the rebuild job.
Printer Service Company
Owner
California
Try Metrofuser.
Had better luck with them. They use
Anti-tear Films in their LJ 4200 Fusers, and it seems they also now
use them in 1300/5000 series. Smaller company than others. They will
go to bat for you since they are a smaller and customer focused
company
Service Company
Service Manager
New York
I
really appreciate your excellent goodwill, follow through and
assistance with this process. You and your team have been extremely helpful and cooperative during this whole start-up process.
Service
Director
Minneapolis
It is truly rare that one can find customer service on the level that I received from Todd. Prompt call backs, straight talk, and honesty are the keys to my business and Todd has proven time and time again that he shares those values. I would also like to mention how everyone at Metrofuser has proven to me the ability to truly understand the difference between third party and OEM parts. It is such a time saver to be able, on any given part, to specify OEM or third party parts and not have to check it when they arrive. Keep up the great work.
Service Company
Purchasing Manager
Texas
I just
started working with Metrofuser about a month ago and I have to tell
you I have not had one bad fuser from them. In the past with my
other vendors I would get at least 5 to 6 bad fusers shipped to me.
My tech would go out to the customers site to fix their printer and
find out that the fuser we got was DOA. Now that I have found
Metrofuser I will never go back to those other vendors. Thank you so
much for calling me Ken Lang you saved us. :)
Cindi
Service Company
California
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