New products and
technologies present new opportunities and often, these new opportunities
present a new set of challenges. Our R&D staff is prepared to meet these
challenges. Through reverse engineering, Metrofuser’s R&D technicians make
breakthroughs in service options and quality every day. Our commitment to
excellence begins with our Research and Development team. This well-rounded team
of engineers culled from four unique technical disciplines source parts,
troubleshoot, test, recognize and solve the challenges technicians and
your needs for new and profitable models that continually enter the marketplace.
That is why our engineers focus on the latest OEM part designs, specifications
and technologies. We bring the newest parts to market fast so you have access to
a low-cost, rock-solid alternative to parts often backordered or unavailable
from the manufacturer or distributors.
Original Designs and Production Process
leads with innovation. We identify Original
Equipment weak points and invest in solutions to eliminate these failures. Our
engineers develop new technologies and custom equipment to automate our
manufacturing process. Over the years, these developments have improved
the parts we make over and above the level of quality of the OEM part they
replace. Here are a few of our innovations:
To address an influx of
arcing ceramic heater elements, our engineers have developed a process that
virtually eliminates the incidence of this catastrophic failure in fusers
utilizing Instant-On Technology.
We’ve teamed up with a
leading manufacturer of industrial chemicals to secure a proprietary
formulation of synthetic lubricant for use exclusively in our fuser
Metrofuser stands alone in
boasting a resolution to the industry-wide plague of HP 4200 fusers whose
sleeves rip and fail prematurely.
Our expertise is
in printing technologies and we welcome your repair inquiries. Whether it’s bar
code or point of sale, inkjet or laser, dot matrix or dye-sub, whole unit or
sub-assembly, we’re ready to provide you with best service available. Our
specialty is in servicing the parts everybody else says ‘we don’t repair that’.
State of the
Art Testing and Troubleshooting Lab
Fluency in the newest
technologies requires we equip our lab and technicians
with the most current testing and troubleshooting equipment. As technologies
advance, the same old methods of electronic troubleshooting no longer apply. Our
certified technicians are well versed in current and upcoming technologies
and are on the cutting edge of utilizing and developing new and alternative
troubleshooting methodologies. Our partnerships with key electronic component
suppliers guarantee no PCB ends up Non-Repairable due to unavailability of
proprietary or hard to find components.