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Brochure -(43.5KB)
About Us
Metrofuser re-manufactures and
distributes HP-Lexmark Printer Parts. The
company
distributes OEM and
NEXTGENN Brand parts nationwide. The company has built its reputation on
pioneering “better-than-OEM” remanufactured printer parts.
Why Companies Are Switching To Metrofuser
Choosing Metrofuser as your parts solutions provider
brings you a number of distinct advantages.
Unmatched Quality
Metrofuser is focused on
remanufacturing printer parts to the highest level of quality. Ensuring
the utmost attention to detail, every part is inspected and
cross-checked for quality control purposes throughout the entire
remanufacturing process - from disassembly, cleaning and testing to
final finished product. We work closely with our manufacturing partners
worldwide, to ensure the highest quality and unmatched availability.
Our Quality
A
Look At Our Fusers
Superior Parts Availability
Metrofuser has designed a service system that provides exceptional
order/fill rates and unparalleled order cycle times. When ordered by 6pm
EST we can ship same day with any of the major carriers. Metrofuser
currently boasts a 96-percent fill rate.
Solutions To Help
Manage Your Inventory
More info
Metrofuser's "StockWorks" program
can analyze sales history and develop a stocking plan that provides the
perfect balance between inventory turns and coverage.
Research and
Development
New products and technologies present new opportunities and often, these
new opportunities present a new set of challenges. Our R&D staff is
prepared to meet these challenges. Through reverse engineering,
Metrofuser’s R&D technicians make breakthroughs in service options and
quality every day. Our commitment to excellence begins with our Research
and Development team. This well-rounded team of engineers culled from
four unique technical disciplines source parts, troubleshoot, test,
recognize and solve the challenges technicians and distributors
experience. Research & Development
Expertise
With over 20+
years of experience, Metrofuser is the company behind some of the
biggest names out there. Leading organizations look to us for repair
solutions.
Key Customer Segments
Lines
Services Options
Rate Us!
There is nothing more
important then earning and keeping the goodwill of our customers, That's
why Metrofuser developed an entire system aimed at that singular goal.
At its heart is your dedicated account representative that acts as your
advocate. Next we developed the Rate Us! performance score card which
tells us, periodically through the year exactly how we are doing with
responses going directly to our Quality Action Team for review every 14
days. Please
click on the Rate Us! Link to take part
Rate Us! |
1-2 Day Ground Delivery to 70% of the Largest
Metropolitan Areas
We have established a network of strategically located distribution
centers nationwide. Our electronically linked network provides 1-2 day
ground to 70% of the largest US metropolitan areas. With Metrofuser you
can give your customer the ultimate in service and delivery without
having to invest in stocking and warehousing. Local customers can enjoy
convenient order pick-up service.
Core Returns Made
Easy
Metrofuser can help you manage core returns as easily as you handle your
customer's outbound orders. Our returns process is as friendly to your
customers as it is to your bottom line.
CoreBank IT!
Metrofuser systems can identify, itemize, inventory, report and manage
your core inventory while you maintain control on how to utilize it.
Metrofuser offers a number of unique options.
Discounted Freight Programs
We have negotiated up to 50% discounts with the top freight carriers for
their services on our customer’s behalf. Metrofuser doesn’t make money
by marking up freight.
Market Based Core
Charges And Favorable Trades
In the event you are unable to return a core, Metrofuser uses current
market prices to estimate core charges. Moreover we will always try to
accept fair and equitable trades. Either way you will never get
excessively charged.
We Are All About One-To-One Relationships
We assign a
dedicated account representative to act as your advocate, ensuring that
you have someone from our team on your team.
INST@LERT Notification Service
More info
Provides customers with unprecedented visibility into their parts supply
chain. Metrofuser’s INST@LERT service allows customers to track inbound
and outbound parts from the moment that they place an order to the time
their transaction has been completed.
NEXTGENN™
More
info
America’s #1 Brand of compatible printers parts. A new class of
compatible part engineered to match OEM fit, form and function with a
40% savings. NEXTGENN™ parts are rigorously tested and prove themselves
every day.
Scheduled-Release
Orders
Your Scheduled-Release Orders directs us
to ship frequently used products to you on a regular basis. It tells us
when, where and how many to ship all with just one purchase order. Its
that easy!
Management
Metrofuser's
management
council has a combined industry experience of 20+ years.
Metrofuser has combined some of the best talent in the industry. and
reinvented a company that truly delivers.
Special Order
Quotes
Looking for something specific? We can often source products not
currently in our catalog. Call us today for competitive no-obligation
quote.
Large Quantity
Quotes
Need large quantities of fusers or rollers? Buy in bulk and we’ll help
you get the deal you can't afford to pass up. Call for a competitive
no-obligation quote.
Express
Customer Setup |
