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About Us

 

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Brochure -(43.5KB)

About Us

Metrofuser re-manufactures and distributes HP-Lexmark Printer Parts. The company has built its reputation on pioneering “better-than-OEM” remanufactured printer parts.

 

Why Companies Are Switching To Metrofuser
Choosing Metrofuser as your parts solutions provider brings you a number of distinct advantages.

 

Remanufacturing Evolution
We believe remanufacturing is not only a eco-friendly alternative, but it is also a chance for the part to evolve from its original state. At Metrofuser each repair generation is an evolution to greater quality - a continuous improvement from the original factory model. From implementing engineering upgrades and component-level redesigns all the way through to process engineering efficiencies, the evolution and innovation never stops at Metrofuser.

Superior Parts Availability
Metrofuser has designed a service system that provides exceptional order/fill rates and unparalleled order cycle times. When ordered by 6pm EST we can ship same day with any of the major carriers. Metrofuser currently boasts a 96-percent fill rate.

 

ServicePLUS Training

Have your techs learn how to repair the latest LaserJet Print Technology and get Certified doing it. Metrofuser's ServicePLUS Training will provide students with hands-on, real-life scenarios which will challenge them to repair everything possible for each technology element. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. Ask you sales rep for details.

 

Level III Tech Support 

At Metrofuser Dependable Help and Reliable advice is always just a call away. So you can do more with less worry. Your technicians have access to a myriad of support options including Toll Free Phone support, Email and Instant message. Ask your rep about Technical Support for Preferred Customers.

 

Expertise

With over 20+ years of experience, Metrofuser is the company behind some of the biggest names out there. Leading organizations look to us for repair solutions.


Key Customer Segments

  • Online Resellers

  • Mail Order Resellers

  • Authorized and Non-Authorized Service Companies

  • Value Added Resellers

  • Rechargers

  • MPS Service Providers

Lines

  • Fuser Assemblies

  • Power Supplies

  • Logic Boards

  • Paper Handling Units

  • Certified Refurbished Printers

  • Maintenance Kits

  • MpsClass Toner Cartridges

  • OEM & Compatible Parts

  • JetDirect Cards

Services Options

  • Repair & Return

  • Remanufactured Outright

  • Remanufactured on Advance Exchange

  • OEM New Outright

  • OEM New on Advance Exchange

 

 

 

2014 Top 20 Recycling Waste Companies
2013 NJBIZ Top NJ Manufacturing Companies
2013 NJBIZ Top NJ Research Centers
2013 Reached 2 Million Pounds of Material Recycled
2012 Top NJ Manufacturing Companies
2012 Top 20 Recycling Waste Companies
2011 Inc 5000 Fast growing Private Company
2011 New York Small Business Award Finalist
2011 Recharger Magazine Readers Choice Awards
2010 Inc 5000 Fast growing Private Company
2010 Green Leadership Awards
2010 Top 20 Recycling Waste Companies
2010 MPS Leadership Awards
2009 Inc 5000 Fast growing Private Company
2008 Inc 5000 Fast growing Private Company
2007 Inc 5000 Fast growing Private Company

 

Depth of Product Line

Metrofuser stocks whole unit printers to help customers locate hard to find parts. Metrofuser offers parts that have no part number and not listed in service manuals. These parts are available to Premier customers only.

 

1-2 Day Ground Delivery to 80% of the Largest Metropolitan Areas
We have established a network of strategically located distribution centers nationwide. Our electronically linked network provides 1-2 day ground to 80% of the largest US metropolitan areas. With Metrofuser you can give your customer the ultimate in service and delivery without having to invest in stocking and warehousing. Local customers can enjoy convenient order pick-up service.
 

Chaos Labs

Metroufser's internal research development group began in 2005 behind closed doors and has been been on the forefront of many early stage products and solutions. Chaos Labs has quietly developed and tested product prototypes and solicits feedback on how the technology could be used or improved. The group is responsible for inventing and productizing many well know industry solutions and quality initiatives. Find out more

 

Field Return Kit for
Drop-Shipped Orders

Keep track of your core returns! On all drop-shipped exchange orders we can provide a pre-paid pre-printed return shipping label with packing and shipping instructions. In addition, Metrofuser can send you the tracking information for the return shipment the moment that the part is shipped.

 

CoreBank IT!
Metrofuser systems can identify, itemize, inventory, report and manage your core inventory while you maintain control on how to utilize it. Metrofuser offers a number of unique options.

Market Based Core Charges And Favorable Trades
In the event you are unable to return a core, Metrofuser uses current market prices to estimate core charges. Moreover we will always try to accept fair and equitable trades. Either way you will never get excessively charged.

  

We Are All About One-To-One Relationships

We assign a dedicated account representative to act as your advocate, ensuring that you have someone from our team on your team.

 

Integrated Engineering Initiative
As one of the only Integrated Parts and Printer Remanufactures in the United States, Metrofuser gains knowledge and insight that forces quality advancements well beyond what a stand alone parts or Printer remanufacture can offer. We know first hand because we used to be one.

 

 

 

NEXTGENN™
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America’s #1 Brand of compatible printers parts. A new class of compatible part engineered to match OEM fit, form and function with a 40% savings. NEXTGENN™ parts are rigorously tested and prove themselves every day.

 

Management
Metrofuser's management council has a  combined industry experience of 20+ years. Metrofuser has combined some of the best talent in the industry. and reinvented a company that truly delivers.

 

 

Testimonials  

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