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Brochure -(43.5KB)
About Us
We serve our customers around the globe
with broad product lines, innovative service programs, and a strong
distribution systems.
Metrofuser re-manufactures and
distributes HP-Lexmark Printer Parts. The company has built its reputation on
pioneering “better-than-OEM” remanufactured printer parts.
Why Companies Are Switching To Metrofuser
Choosing Metrofuser as your parts solutions provider
brings you a number of distinct advantages.
Remanufacturing Evolution
We believe remanufacturing is not only a eco-friendly alternative, but
it is also a chance for the part to evolve from its original state. At
Metrofuser each repair generation is an evolution to greater quality - a
continuous improvement from the original factory model. From
implementing engineering upgrades and component-level redesigns all the way
through to process engineering efficiencies, the evolution and
innovation never stops at Metrofuser.
Superior Parts Availability
Metrofuser has designed a service system that provides exceptional
order/fill rates and unparalleled order cycle times. When ordered by 6pm
EST we can ship same day with any of the major carriers. Metrofuser
currently boasts a 96-percent fill rate.
ServicePLUS Training
Have your techs
learn how to repair the latest LaserJet Print Technology and get
Certified doing it.
Metrofuser's ServicePLUS Training will provide students with
hands-on, real-life scenarios which will challenge them to repair
everything possible for each technology element. Students break it, fix
it, install it, troubleshoot it, integrate it, migrate it, upgrade it
and deploy it.
Ask you sales rep
for details.
Level III
Tech Support
At Metrofuser
Dependable Help and Reliable advice is always just a call away.
So you can do more with less worry. Your technicians have access to a
myriad of support options including Toll Free Phone support, Email and Instant message. Ask
your rep about Technical Support for Preferred Customers.
Expertise
With over 20+
years of experience, Metrofuser is the company behind some of the
biggest names out there. Leading organizations look to us for repair
solutions.
Key Customer Segments
Lines
Services Options
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1-2 Day Ground Delivery to 80% of the Largest
Metropolitan Areas
We have established a network of strategically located distribution
centers nationwide. Our electronically linked network provides 1-2 day
ground to 80% of the largest US metropolitan areas. With Metrofuser you
can give your customer the ultimate in service and delivery without
having to invest in stocking and warehousing. Local customers can enjoy
convenient order pick-up service.
Field Return Kit for
Drop-Shipped Orders
Keep track of your
core returns! On all drop-shipped exchange orders we can provide a
pre-paid pre-printed return shipping label with packing and shipping
instructions. In addition, Metrofuser can send you the tracking
information for the return shipment the moment that the part is shipped.
CoreBank IT!
Metrofuser systems can identify, itemize, inventory, report and manage
your core inventory while you maintain control on how to utilize it.
Metrofuser offers a number of unique options.
Market Based Core
Charges And Favorable Trades
In the event you are unable to return a core, Metrofuser uses current
market prices to estimate core charges. Moreover we will always try to
accept fair and equitable trades. Either way you will never get
excessively charged.
We Are All About One-To-One Relationships
We assign a
dedicated account representative to act as your advocate, ensuring that
you have someone from our team on your team.
Solutions To Help
Manage Your Inventory
More info
Metrofuser's "StockWorks" program
can analyze sales history and develop a stocking plan that provides the
perfect balance between inventory turns and coverage.
INST@LERT Notification Service
More info
Provides customers with unprecedented visibility into their parts supply
chain. Metrofuser’s INST@LERT service allows customers to track inbound
and outbound parts from the moment that they place an order to the time
their transaction has been completed.
NEXTGENN™
More
info
America’s #1 Brand of compatible printers parts. A new class of
compatible part engineered to match OEM fit, form and function with a
40% savings. NEXTGENN™ parts are rigorously tested and prove themselves
every day.
Management
Metrofuser's
management
council has a combined industry experience of 20+ years.
Metrofuser has combined some of the best talent in the industry. and
reinvented a company that truly delivers.
Special Order
Quotes
Looking for something specific? We can often source products not
currently in our catalog. Call us today for competitive no-obligation
quote.
Research and
Development
New products and technologies present new opportunities and often, these
new opportunities present a new set of challenges. Our R&D staff is
prepared to meet these challenges. Through reverse engineering,
Metrofuser’s R&D technicians make breakthroughs in service options and
quality every day. Our commitment to excellence begins with our Research
and Development team. This well-rounded team of engineers culled from
four unique technical disciplines source parts, troubleshoot, test,
recognize and solve the challenges technicians and distributors
experience. Research & Development
Winner of
Express
Customer Setup |
